Hello,
I have completed all lessons, knowledge checks, and badge tests in several courses, but the progress sometimes reaches 100%, but not always. Instead, it gets stuck at values such as 98%, 95%, or 94%, preventing me from completing the course and earning the badge.
The affected courses include:
- Mastering Data Modeling with Liferay Objects (98%)
- Mastering Liferay Backend Client Extensions (95%)
- Mastering Consuming Liferay Headless APIs (94%)
I also tried removing Foundations of Liferay Client Extensions from my dashboard because the confirmation dialog states that removing the course will reset its progress. However, after removing it, the course progress was not reset and remained at 70%, so I was unable to start over. I also checked every page on this course and passed the badge test.
I have already tried:
- Completing all lessons and quizzes again
- Refreshing the browser
- Logging out and back in
Unfortunately, the issue persists.
Could you please check whether there is a problem with my learning progress or account?
Thank you for your help!
Hi @Zsofia_Toth ,
Thanks for reaching out and for providing all those details, they’re really helpful.
Could you try clearing the cache for the affected page? If you’re using Chrome, you can do this by:
- Open the affected course.
- Open Developer Tools (
F12 or Ctrl + Shift + I on Windows/Linux, Cmd + Option + I on macOS).
- Right-click the Reload button next to the address bar.
- Select Empty Cache and Hard Reload.
Alternatively, while you’re on the course page, you can perform a hard refresh:
- Windows/Linux:
Ctrl + Shift + R
- macOS:
Cmd + Shift + R
If the issue persists, could you also check the Console tab (see screenshot) in Developer Tools and let me know if you see any errors? If possible, please share a screenshot or copy the error messages.
If none of these steps resolve the issue, let me know and I’ll reach out to our team so we can investigate your learning progress and account further.
Thanks!
Hi @Zsofia_Toth,
It seems that we were able to fix the problem for an internal user that reported the same thing. Could you please confirm if those courses have any pending lessons now for you?
